Management strategies: human resources advice for emerging businesses.
Black Enterprise › Vol. 22 Nbr. 11, June 1992
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Summary
Smaller businesses must pay particular attention to their human resources needs to avoid high turnover. Advice for entrepreneurs on how to use employee incentive programs, improve employee morale, develop job descriptions, and devise an employee manual is included.
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Management strategies: human resources advice for emerging businesses.
Smaller companies in particular feel the effects of high turnover. If you have 10 employees and five of them leave within a year or two, tha'ts 50% of your staff. If you are always "teaching someone the ropes," you lose continuity in a department, and you will have spent a lot of training dollars for no return.
On the other hand, if you are building a business, it is descouraging to find that many of your first hires are poor matches; you begin to doubt your ability to choose good people. Linda Randall, DVM, and owner of Cloverleaf Animal Hospital in Westfield Center, Ohio, says, "It has taken me a year to get a staff that can work as a team. Even though I had hired what I thought were the best people for the job, they just couldn't work together with a common focus. I had to understand that sometimes even the best people don't make it." If you want to have a long-term, highly motivated, contributing employee, clearly define what you are trying to accomplish. Carefully think throught he qualities and quaifications required to get the job done and interview to finda a match. If employees are leaving at a high rate, it is important for you to find out why. Exit interviews help to a degree, although most people wil...See the full content of this document
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