Recently, my father asked me to help him with his computer. He wanted to organize some files and folders. It took us longer to configure Windows Remote Assistance than it did to show him the file management process in Windows.
The next time I needed to access someone's computer remotely, I used Join.me. It's an online meeting/video conferencing/collaboration solution that is great for quick remote access.
On the machine to which you want to remotely connect, all that is required is a quick app install. A link is created when the app opens and a user clicks "Start Meeting."
With the software, all my father needs to do is tell me...